MNG-032 · PROBLEMS, CLAIMS & CORRECTIONS
Appeals & Review: Choosing the Correct Lane
Choose the correct military or veteran review lane by decision type, evidence posture, deadline, remedy, and authorized review body.
The seven-question review test
- What exact written decision or record are you challenging?
- Who made it?
- What authority gives someone else power to review it?
- What is the deadline and triggering date?
- Can you submit new evidence, or is review limited to the existing record?
- What remedy can this reviewer actually grant?
- Must another administrative remedy be exhausted first?
Common lanes
| Problem | Typical review lane |
|---|---|
| VA benefits decision | Supplemental Claim, Higher-Level Review, or Board Appeal depending on evidence posture and issue |
| TRICARE denial | TRICARE factual, medical-necessity, pharmacy or other designated appeal lane |
| Military pay debt | Debt validity protest/audit; waiver or remission only if that is the actual requested remedy |
| Personnel record error/injustice | Service-specific correction first, then BCMR/BCNR when appropriate |
| Qualifying discharge review | Discharge Review Board/DD Form 293 or correction board/DD Form 149 depending on timing and jurisdiction |
| Security eligibility denial/revocation | DCSA/DOHA/PSAB personnel-security due-process route |
Deadline discipline
Never assume that a complaint, congressional inquiry, IG submission, records request or request for informal assistance stops an appeal deadline. Unless the governing authority says otherwise, preserve and calendar the formal review deadline independently.
Review file: complete decision, notice of rights, evidence considered, evidence excluded or newly discovered, prior submissions, proof of receipt, chronology, governing authority and the precise relief requested.
Official sources
- VA — Decision Reviews and Appeals
- TRICARE — Appeals
- DFAS — Waivers and Remissions
- DoD — DD Form 149
- DoD — DD Form 293
- DCSA — Trust Decision Adjudications
Source status: SRC-004; SRC-034; SRC-055; SRC-064; SRC-069; SRC-074 verified October 4, 2026. Use the current decision notice and service-specific procedure when it is more specific than this navigation guide.