MNG-004 · START HERE & SYSTEM MAP
Accounts & Portals
Map the military and veteran accounts used for identity, pay, travel, health care, benefits, claims, and records.
Build an account map
| Function | Typical system |
|---|---|
| DoD identity / benefits / DEERS-linked records | milConnect / DMDC |
| Pay and tax documents | DFAS myPay |
| Official travel | DTS where applicable |
| Military health record | MHS GENESIS |
| TRICARE claims / referrals / plan functions | Region- and benefit-specific contractor portals |
| VA benefits and health | VA.gov |
| Historical service records | NARA/NPRC request systems |
Protect continuity of access
- Use a personal email address you expect to retain after separation or retirement when the system permits it.
- Keep recovery methods current.
- Use multifactor authentication and protect backup/recovery codes.
- Do not assume an old DS Logon or service email will remain the correct credential indefinitely; follow current portal instructions.
- Before separation, export important records and record every account recovery path.
TRICARE expressly notes that different secure platforms support different parts of the benefit. VA likewise now uses ID.me or Login.gov for online access. Treat the login as the doorway—not as proof that the system behind it controls every issue you see there.
Official sources
- milConnect
- DFAS — myPay
- Defense Travel Management Office — DTS
- VA — Creating an account for VA.gov
- TRICARE — All secure logins
- CISA — Multifactor authentication guidance
Source status: SRC-014; SRC-015; SRC-016; SRC-017; SRC-018; SRC-025 Verified October 4, 2026. Recheck the controlling office, form edition, and instructions before a deadline-sensitive filing.
