Choose the channel by remedy

• Fraud, waste, abuse or violations with DoD nexus: supporting IG or DoD OIG may be appropriate.
• Pay/debt problem: finance/DFAS and the authorized protest, waiver or remission process.
• Personnel record error: service personnel correction or BCMR/BCNR.
• Medical or benefit denial: the healthcare/benefit appeal identified in the decision.
• Discrimination/EEO: the applicable EEO/equal-opportunity process.
• Whistleblower reprisal: use the specific reprisal procedure and preserve protected-communication evidence.

What the DoD Hotline itself says

The DoD OIG Hotline directs complainants to consider their supporting/local IG first and expressly routes certain matters—such as pay issues, military-record corrections and VA matters—to the agencies that actually control those remedies.

Complaint file

• Short chronology
• Specific act or omission complained of
• People/offices involved
• Source records and prior reports
• Requested remedy
• Jurisdictional reason for using this channel
• Submission confirmation and case number
• Separate calendar for any appeal deadline that continues while the complaint is pending

Official sources

• DoD Office of Inspector General — Hotline
• Military OneSource — Contact and Referral Support

Source status: SRC-012; SRC-077 verified October 4, 2026. Use the current decision notice and service-specific procedure when it is more specific than this navigation guide.